Our Solutions
Improved usability translates into competitive advantages

Solutions Overview

Why choose Usability Sciences?

Usability Sciences is a pioneer in user experience research; our expertise is based on over 25 years of practice. Our approach is to collaborative with you, identifying problems with your product and forging solutions to improve your customers’ overall experience.
Here is why so many of our clients have entrusted us with their user experience research.

  • 25+ years of helping our clients succeed
  • Comprehensive and diverse portfolio of user experience research solutions (20+)
  • Delivered actionable insights that improve the user experience
  • Extensive experience across all industries and technologies
  • Over 175 research projects conducted annually for 100+ clients
  • Partner network: interactive agencies, international research facilities, online research technologies, etc.
  • Stewardship of Usability.com (blog, tips, resources, etc.)

Our Solutions

  • Lab-based testing: We conduct tests in our custom-built, state-of-the-art lab or at a facility of your choice. Lab-based testing consists of a diverse group of testing methods within a controlled environment.
  • Web-based testing: Our web-based testing solutions leverage a diverse group of online technologies to help improve the user experience of your website. These technologies allow us to reach a large sample of customers spread over a wide geographic area.
  • Field research: Sometimes it is preferable to observe customers in their “natural habitat” for more natural behaviors.
  • Consulting services: Limited on time? Need to better understand your customers? Our diverse range of consulting services can help.
  • Global research: Whether conducted in person or remotely online, our international testing services can be tailored to fit your budget and audience distribution.
  • Participant recruitment: Usability Sciences has always conducted its own recruiting for a more personable recruiting experience.

Contact us today to see our variety of solutions for improving your customers’ experiences.


Sign up to become a Paid Test Participant.

Sign UP Now


“From beginning to end, everyone I interacted with from Usability Sciences was professional and thorough. I was impressed with the testing technology, the methodology and especially the team that led the project. This is one of the most impactful pieces of research I have ever delivered to my team. Thank you!”

Senior Director
Digital Media Television Networks

“USC managed tight timelines and a client team that was tough to wrangle, But more importantly, the quality of the work was exemplary. It's work I would hold up as "the way we should do things" and share as a case study across the organization.”

Group Product Director
Digital Marketing, Pharmaceutical Company