Our Team

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Jeff Schueler


Jeff Schueler founded Usability Sciences in 1988. In this leadership role, he has helped shape the Usability and User Experience marketplace by helping start professional associations such as the UPA, speaking at key industry events, and providing insight to television and print media.

Prior to founding Usability Sciences, Jeff held various management roles at IBM where he spent the first 20 years of his career. Several career altering events at IBM led him to seek alternatives, and the result was Usability Sciences.

Jeff is a former engineering officer in the United States Navy and has a Bachelor of Science from Muhlenberg College. His outside interests include a never ending search for great red wines under $15, exercise, and bass fishing.

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Roger Beynon

Chief Strategy Officer

Roger Beynon joined Usability Sciences in 2001 from Gulliver Ritchie Associates (GRA), a training and consulting company he helped establish in 1987. Roger and his two partners sold GRA to publicly-traded Provant Inc. in 1998.

As Chairman of GRA, Roger helped grow the business from a three-person venture to a 125-employee operation.  He has written and spoken extensively on a variety of CX matters, such as persona development, journey mapping, change management, relationship building, and trust.

Roger has a Master’s degree in Radical Intellectual Thought in the Seventeenth Century English Revolution. He’s still not sure why.

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Sharon Johnson

Vice President

Sharon Johnson is a founding member of the Usability Sciences Corporation and a dedicated User Experience Researcher. Known for her keen attention-to-detail, Sharon has helped Fortune 100 companies, often on the cutting edge of technology, improve their digital experiences since 1989.

In her free time, Sharon enjoys cooking, sewing, painting, and race car driving.

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Tom Cherry

Vice President of Sales

Thomas Cherry joined Usability Sciences in 2002. He has a long and twisted background in sales and marketing, which includes a lengthy stay at IBM followed by engaging with three startup companies after his IBM career. 

Tom has an extensive background in sales, marketing, global marketing, product management, channels marketing, and channel sales. At Usability Sciences, Tom has consulted with fortune 100 companies and every size in-between, down to small B2B clients. In dealing with over 1000 clients Tom brings a wealth of knowledge to every UX consulting engagement.

Tom enjoys volunteering, golf, youth coaching, and cooking.

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Will Neary

Vice President of Sales

Will Neary has been a sales executive for over 30 years, with a focus on professional services, technology, and software sales across the financial, commercial/manufacturing, high tech, pharmaceutical, and public sector industries.

As Vice President of Sales, he is the executive sponsor for strategic enterprise accounts, including Microsoft, Novartis, Orvis, and Salesforce while leading the Eastern Region for the US sales organization.  

Responsible for overall sales growth, new business, strategic sales initiatives, and channel expansion, Will builds long-standing, deep customer relationships by helping clients stay competitive and profitable while growing their businesses.  He holds a Master’s Degree in Literature from Boston College.

An avid runner and Red Sox fan, Will lives with his wife, four children, and two golden retrievers in Connecticut.  

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Theresa Miller

Director of Administration and Human Resources

Theresa Miller joined Usability Sciences in 2006.  She previously held management positions at Signal Media Corporation, The Florida Department of Education, and various non-profits. 

Theresa has extensive experience in administration, accounting, and human resources, both at the tactical and strategic levels.   She loves watching and contributing to the professional growth of the staff at Usability Sciences and gets excited about the success of each team member. 

When not watching the growth of the staff, she enjoys gardening and watching the growth of her fruits and vegetables. 

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Ruth Boyd

Director of User Experience Recruiting

Ruth Boyd joined Usability Sciences in 2000. Before leading the Usability Sciences Recruiting Team, Ruth was part of the research team as a Senior Usability Analyst, where she led a full-range of usability projects and served as one of the managers/team leads. She previously worked in Higher Education for ten years after receiving her M.Ed in Counseling. 

Ruth has extensive experience in user research, screener development, recruiting, operations, project management, and administration. Customer Service is Ruth’s passion, and she loves assisting staff, prospective/current clients, and the hundreds of users who participate in Usability Sciences’ research projects.

When not supporting the USC family, Ruth enjoys hanging out with her family and friends, watching sports, and beating her teenage son in a competitive game of basketball horse.

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Matt Daughtry

Director of User Experience Research

Matt Daughtry has nearly a decade of experience in user research, with a background in Human Factors and Human-Computer Interaction.

In addition to his role as an expert in various forms of qualitative research, Matt manages the team of talented researchers at Usability Sciences, helping to ensure all our clients achieve the best possible research to meet their goals and objectives.

Matt is also an accomplished developer, and this technical expertise contributes to a fuller, richer approach to user experience. 

Photo of Adrienne Guillory

Adrienne Guillory

Director of Design Thinking

Adrienne Guillory is an expert in Human-Centered Design, Design Thinking strategy, facilitation, and generative User Experience research. She specializes in identifying short and long-term research needs, refining problem statements, workshop facilitation, and aligning stakeholders for innovation and process improvements.

Before returning to Usability Sciences as the Director of Design Thinking, Adrienne was a Human Factors Engineer at Sabre Corporation, a Senior Lead User Research/ Design Thinking Specialist at AT&T, and Innovation Researcher for Southwest Airlines.

Adrienne is a co-founder of Dallas Black UX, member of UX Research & Strategy, and rarely misses an opportunity to mentor current and future UXrs. Adrienne holds a BA in Interdisciplinary Studies from the University of Texas at Dallas and MBA from the University of Phoenix.

Our Team

Photo of Ashley Conner
Ashley Conner
User Experience Analyst
Photo of Ashley Johnson
Ashley Johnson
Senior User Experience Recruiter
Photo of Cameron Duggins
Cameron Duggins
Senior User Experience Technical Specialist
Photo of Tasha Johnson
Tasha Johnson
Business Development Manager
Photo of Elizabeth Murphy
Elizabeth Murphy
User Experience Analyst
Photo of Hillori Hager
Hillori Hager
Senior User Experience Specialist
Photo of Jessica Duckworth
Jessica Duckworth
Senior User Experience Recruiter
Photo of Judy Kistler-Robinson
Judy Kistler-Robinson
Senior User Experience Specialist
Photo of Maura Thomson
Maura Thomson
Senior User Experience Specialist
Photo of Merissa Hums
Merissa Hums
User Experience Analyst
Photo of Nathan Lindsey
Nathan Lindsey
User Experience Analyst
Photo of Tarah Sample
Tarah Sample
Office Administrator
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Tim Campbell
User Experience Analyst