Research Ops

Photo of Adrienne Guillory

Adrienne Guillory

Chief Operating Officer

Adrienne Guillory is an expert in Human-Centered Design, Design Thinking strategy, facilitation, and generative User Experience research. She specializes in identifying short and long-term research needs, refining problem statements, workshop facilitation, and aligning stakeholders for innovation and process improvements.

Before returning to Usability Sciences as the Director of Design Thinking in 2019, Adrienne gained a wealth of experience as a Human Factors Engineer at Sabre Corporation, a Senior Lead User Research/ Design Thinking Specialist at AT&T, and Innovation Researcher for Southwest Airlines.

In her new role as Chief Operating Officer, Adrienne leads research operations, marketing, and business development. 

Adrienne is a co-founder and program director of Dallas Black UX, a networking and educational organization for people of color in the DFW area. She often presents and mentors on the topics of career development, research methods, inclusive work environments. 

Photo of Ashley Connor

Ashley Connor

Principal User Experience Researcher

Ashley is a Principal Researcher at Usability Sciences, where she enjoys working with a wide range of industries and methodologies. Her UX superpower is her ability to empathize with users, putting herself in their shoes to facilitate insightful sessions. She also leads the company Training Team, getting new researchers skilled to lead their own projects confidently. When she’s not working, she enjoys spending time with friends and family, traveling, and being an overly obsessed cat mom.

Photo of Ruth Boyd

Ruth Boyd

Director of User Experience Recruiting

Ruth Boyd joined Usability Sciences in 2000. Before leading the Usability Sciences Recruiting Team, Ruth was part of the research team as a Senior Usability Analyst, where she led a full-range of usability projects and served as one of the managers/team leads. She previously worked in Higher Education for ten years after receiving her M.Ed in Counseling. 

Ruth has extensive experience in user research, screener development, recruiting, operations, project management, and administration. Customer Service is Ruth’s passion, and she loves assisting staff, prospective/current clients, and the hundreds of users who participate in Usability Sciences’ research projects.

When not supporting the USC family, Ruth enjoys hanging out with her family and friends, watching sports, and beating her teenage son in a competitive game of basketball horse.

Photo of Tim Campbell

Tim Campbell

Principal User Experience Researcher

Tim is a Principal Researcher and Research Lab Manager at Usability Sciences, conducting research and improving technology solutions for our research team. Since 2015, with a passion for new and emerging technology, Tim has focused on finding and implementing new ways to conduct research across changing platforms and situations while conducting UX research across various industries.

Our Team

Photo of Anupama Udaykumar
Anupama Udaykumar
User Experience Researcher
Photo of Ashley Johnson
Ashley Johnson
Senior User Experience Recruiter
Photo of Hillori Hager
Hillori Hager
Senior User Experience Specialist
Photo of Jacqueline Swann
Jacqueline Swann
Associate User Researcher
Photo of Jessica Duckworth
Jessica Duckworth
Senior User Experience Recruiter
Photo of Maura Thomson
Maura Thomson
Senior User Experience Specialist
Photo of Melanie Medina
Melanie Medina
Associate User Experience Researcher
Photo of Tarah Sample
Tarah Sample
Office Administrator