For over 30 years, Usability Sciences has been a pioneer in the field of usability and user experience research. We’re dedicated to our craft, and with that dedication comes a commitment to our employees: we strive to create and maintain an open and efficient work environment for everyone on our team.

We aim to employ a diverse group of team-oriented individuals who possess the desire to better users’ experiences with products.

Whether you are new to the user experience field or a seasoned veteran, working with Usability Sciences’ experienced research team and Fortune 100 clients will provide you with an abundance of opportunities to further your career.

Our Culture

Usability Sciences understands and appreciates the benefits of having a balance between work life and family life. To that extent, we work hard to provide employees with the flexibility to manage both their career and family. One way we accomplish this is by offering employees the opportunity to work from home one day a week. Additionally, we provide flexible start times, because we understand that on occasion, things come up that you need to deal with before coming in to the office.

Usability Sciences has created a culture that is filled with high performing staff members, who treat each other with respect and care. We cautiously add new members to our staff to ensure they will blend with the culture and keep this unique culture thriving. Teamwork at Usability Sciences is routine and represents the best part of our culture. It is a truly an exceptional culture that we are extremely proud of.

Our Values

Our values are part of our DNA. They guide the way we work with our customers and with each other. Through our values we have created a company culture where ideas can blossom, people can thrive and success can flourish.

  1. Customer Focus: I know that serving the needs of the Usability Sciences customer is my #1 priority.
  2. Integrity: I am honest and trustworthy, and others count on me to do what’s right.
  3. Accountability: I understand what is expected of me, and accept responsibility to get the job done.
  4. Recognition: I recognize and praise those who achieve and excel.
  5. Execution: I expect the best and strive to exceed expectations.
  6. People: I believe every employee is important, and I do all I can to help them succeed.
  7. Teamwork: I am part of a larger team with a common purpose—to serve the customer.
  8. Innovation: I look for new and creative ideas that have the potential to change the world.

Our Benefits

The well being of Usability Sciences’ employees is essential. So, when it comes to our benefits package, we strive to offer one of the best. We offer the following benefits to all full-time employees:

  • Exposure to research projects on behalf of Fortune 100 companies
  • Competitive salaries
  • 100% employer-paid health, dental and life insurance for employee (coverage available to purchase for qualified dependents)
  • Prescription drug coverage
  • 401K plan
  • Paid time off (bonus days awarded at 5-year milestones) and holidays
  • Vision Insurance
  • Life insurance
  • Long-term disability coverage
  • Paid maternity/paternity benefits
  • Flexible start times
  • Work-from-home opportunities
  • Company sponsored events, including community outreach
  • For the research team, lunch is catered during testing days
  • Soda, juices, hot beverages and a variety of snacks available all day

Usability Sciences is continually reviewing and improving our benefits policies. Please contact us directly to learn more about our extensive benefits package.

Open Positions:

Business Development Associate 

Is this where you belong? If so, contact us today.


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“From beginning to end, everyone I interacted with from Usability Sciences was professional and thorough. I was impressed with the testing technology, the methodology and especially the team that led the project. This is one of the most impactful pieces of research I have ever delivered to my team. Thank you!”

Senior Director
Digital Media Television Networks

“USC managed tight timelines and a client team that was tough to wrangle, But more importantly, the quality of the work was exemplary. It's work I would hold up as "the way we should do things" and share as a case study across the organization.”

Group Product Director
Digital Marketing, Pharmaceutical Company