Usability Sciences helps clients across many industries deliver great user experiences for their customers. Our customers understand the value of a great user experience and turn to Usability Sciences to help them gain and sustain competitive advantage. Below is a sampling of clients with whom we have worked and from whom we continue to build our experience and understanding of best practices across the Web.
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Headquartered in San Ramon, Calif., 24 Hour Fitness Worldwide, an innovative leader in the health and fitness industry, serves more than 3 million members in over 400 clubs worldwide. Founded in 1983 as a one-club operation, 24 Hour Fitness pioneered the concept of making fitness accessible, affordable and a way of life for everyone. 24 Hour Fitness has partnered with superstar athletes and celebrities like Magic Johnson, Andre Agassi, Lance Armstrong, Shaquille O’Neal, Jackie Chan, Yao Ming and Derek Jeter to open co-branded clubs around the world. The company demonstrates its leadership through sponsorships like that of the U.S. Olympic Team and a commitment to the community through various charitable and in-kind donations. In addition, 24 Hour Fitness enjoys strategic partnerships with major consumer brands like Coca-Cola and Nike, and for five seasons has partnered with NBC’s popular reality TV show, The Biggest Loser. Please call 1-800-224-0240 or visit http://www.24hourfitness.com/ for more information and to find the location nearest you.

Automatic Data Processing, Inc. (NASDAQ: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions.

Aetna is a national leader of health and related benefits offering health, pharmacy, dental, life, products for individuals, medicare, disability and long-term care plans.

Agilent provides the measurement tools and expertise that make our world more productive and a safer, healthier, more enjoyable place to live.

American Funds is a family of 31 mutual funds and the American Funds Target Date Retirement Series® with a wide range of investment objectives and a unique approach to investment management.

The American Heart Association is a national voluntary health agency whose mission is to reduce disability and death from cardiovascular diseases and stroke. Be sure to read the American Heart Association Case Study.

Amgen is a leading human therapeutics company in the biotechnology industry. For more than 25 years, the company has tapped the power of scientific discovery and innovation to advance the practice of medicine.

Ann Taylor is a premier American specialty apparel retailer for the professional woman. The brand is marketed under three divisions, Ann Taylor, Ann Taylor Loft, and Ann Taylor Factory.

ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world.

Autobytel.com is one of the largest online automotive marketplaces, empowering consumers to make smart vehicle choices using objective automotive data and insightful interactive editorial content. The result is a convenient car-buying process backed by a nationwide network of dealers who are committed to providing a positive consumer experience.

Now, 9 million professionals in 185 countries are using Autodesk products to save time and money, gain competitive advantage, and change the way ideas are brought to life.

AutoZone is the nation's leading retailer of automotive parts and accessories. Each store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products.

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services.

A unit of Bayer Healthcare, the company is focused on specialty therapeutics in the areas of diagnostic imaging, hematology and cardiology, cancer, women's health, and several other serious chronic diseases such as multiple sclerosis and Parkinson's disease.

Belk, Inc. is the nation's largest privately owned department store company with more than 300 fashion department stores in 16 contiguous Southern states and sales totaling $3.8 billion in its past fiscal year.

Belo Interactive Media is the Internet subsidiary of the nation's 9th largest media company, Belo, and is taking the lead in delivering relevant news and information to a uniquely educated and affluent Internet audience through 35 award-winning web sites.

BIOTRONIK is a leading European company in the field of biomedical technology. They focus on devices for vascular intervention and electrotherapy of the heart. Their products help physicians to save lives and to improve their patients?? quality of life.

Capital One® is a diversified financial services company offering a broad array of credit, savings and loan products to customers in the United States, UK, and Canada.

Caremark Rx, Inc. is a leading pharmaceutical services company, providing through its affiliates comprehensive drug benefit services to over 2,000 health plan sponsors and their plan participants throughout the U.S. Caremark's clients include corporate health plans, managed care organizations, insurance companies, union, government agencies and other funded benefit plans.

Choice Hotels International is one of the largest and most successful lodging franchisors in the world. Built on the foundation of the venerable Quality Inn® brand a pioneer in consistent mid-priced lodging.

Cincinnati Bell Inc. is parent to one of the nation's most respected and best performing local exchange and wireless providers with a legacy of unparalleled customer service excellence. Cincinnati Bell provides a wide range of telecommunications products and services to residential and business customers in Ohio, Kentucky and Indiana.

Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time.

Cole Haan manufactures footwear and accessories, and is the more fashion-footed subsidiary of Nike. The company operates about 95 Cole Haan stores in about 25 US states and Canada, as well as another 60 stores in Japan through Cole Haan Japan. The company also sells its shoes, belts, hosiery, handbags, small leather goods, fine outerwear, and watches through other retailers.

Dell Inc. listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell sells more systems globally than any other computer company, placing it No. 25 on the Fortune 500.

Deloitte Touche Tohmatsu is an organization of member firms around the world devoted to excellence in providing professional services and advice, focused on client service through a global strategy executed locally in nearly 150 countries.

Delta Faucet Company is a wholly owned subsidiary of Masco Corporation, one of the world's leading manufacturers of faucets, cabinets, architectural coatings, locks and other consumer brand-name, home improvement and building products and services.

Discover Financial Services is best known for issuing Discover-brand credit cards, which are used by more than 50 million members at millions of retail and cash outlets. Discover Financial Services also has a payment-processing network and owns the PULSE EFT ATM network.

Education Management Corporation (EDMC) is among the largest providers of private post-secondary education in North America. EDMC's education institutions offer a broad range of academic programs in the media arts, design, fashion, culinary arts, behavioral sciences, health sciences, education, information technology and business, culminating in the award of associate's through doctoral degrees.

Eli Lilly and Company is a leading, innovation-driven corporation committed to developing a growing portfolio of best-in-class and first-in-class pharmaceutical products that help people live longer, healthier and more active lives.

Extended Stay Hotels offer moderately priced extended stay lodging hotels with over 680 locations reaching all major metropolitan areas across the United States. The Extended Stay Hotels brands include Extended Stay DeluxeSM, Extended Stay America Efficiency Studios, Homestead Studio Suites, StudioPLUS Deluxe Studios and Crossland Economy Studios.

FedEx Kinko's Office and Print Services is the world's leading provider of document solutions and business services. FedEx Kinko's offers access to copying and digital printing, finishing and document creation services, Internet access, videoconferencing, signs and graphics, notary service, Web-based printing, and the full range of FedEx day-definite ground shipping and time-definite global express shipping services.

First Data helps businesses, such as merchants and financial institutions, safely and efficiently process customer transactions and understand the information related to those transactions.

Florida Power & Light Company is among the largest and fastest-growing electric utilities in the United States. In 2005, the company's average number of customer accounts grew by more than 97,000, or 2.3 percent, to more than 4.3 million.

Freeman is the leader in producing events that facilitate face-to-face marketing for their clients in expositions, corporate events, conventions, and exhibit programs. Be sure to read the Freeman Case Study.

From jet engines to power generation, financial services to plastics, and medical imaging to news and information, GE people worldwide are dedicated to turning imaginative ideas into leading products and services that help solve some of the world's toughest problems.

Grainger helps customers save time and money by providing them the right products to keep their facilities up and running.

Green Mountain Coffee, Inc. is a leader in the specialty coffee industry and has been recognized by Forbes Magazine for the past three years as one of the "200 Best Small Companies in America."

Handango is the leading provider of smartphone content globally. Leveraging its network of more than 16,000 content partners and its vast distribution network, Handango seamlessly delivers the smartphone marketplace to millions of consumers on the Web and from the device.

Harry and David offers gourmet fruit baskets with entrees, appetizers, and home style desserts. Hadquartered in Medford, Oregon, Harry and David have more than 130 stores in the US today.

Hasbro, Inc. is a worldwide leader in children's and family leisure time products and services with a rich portfolio of brands and entertainment properties.

Healthvision helps hospitals, physicians, consumers and patients get anywhere, anytime access to the information needed to make healthcare decisions. Their industry-leading clinical solutions are currently at work in more than 350 healthcare organizations, RHIOs and Connected Healthcare Communities across the country.

For more than 15 years hotels.com has been providing travelers great prices on the places you want to stay for both leisure and business travel. hotels.com offers more than 70,000 properties worldwide - from hotels to B&B's to condos to all inclusive resorts.

HouseValues Inc. provides consumers and real estate professionals with the information and tools they need for success throughout the home buying and selling process.

HP is a technology solutions provider to consumers, businesses and institutions globally. The company??s offerings span IT infrastructure, global services, business and home computing, and imaging and printing.

HSBC is one of the largest banking and financial services organizations in the world. HSBC's international network comprises over 9,500 offices in 76 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.

The company provides Medicare Advantage health plans and prescription drug coverage to more than 4 million members in all 50 states and Puerto Rico. It also administers managed care plans for other government programs, offers health plans and some specialty products (group life and disability insurance) to commercial employers and individuals.

Hyatt specializes in deluxe hotels with meeting facilities and special services for the business traveler, operates hotels in major and secondary cities, airport locations, and leading resort areas throughout the world.

A multi-platform media company with the most innovative ways of connecting buyers with sellers, making consumers better shoppers and businesses more successful.

Information Resources Inc. is the world's leading provider of enterprise market information solutions and services, empowering its clients to grow their business profitably in a complex marketplace.

J. C. Penney Corporation, Inc.is one of America's largest department store, catalog, and e-commerce retailers, operating over 1,000 department stores throughout the United States and Puerto Rico. JCPenney is the nation's largest catalog merchant of general merchandise, and jcp.com is one of the largest apparel and home furnishings sites on the Internet.

Jones Apparel Group, Inc. is a leader in the apparel and footwear industry. Jones has build a reputation for excellence in product quality and value and in operational execution.

Kohl's is a family-focused, value-oriented specialty department store offering moderately priced, exclusive and national brand apparel, shoes, accessories, beauty and home products in an exciting shopping environment.

La Quinta operates and provides franchise services to more than 500 hotels in 40 states and Canada under La Quinta Inns and La Quinta Inns & Suites brands. Whether you're traveling on business, a leisure getaway, or a family vacation, La Quinta has the right hotel accommodations for you. Be sure to read the La Quinta Case Study.

LensCrafters is the sales leader in optical retailing, offering a wide selection of high-fashion frames and great customer service. LensCrafters offer the most desirable brands at approximately 890 locations in the United States, Canada and Puerto Rico.

Luxottica Retail is one of the world's leading operators of optical stores. The company has more than 5,700 locations in North America, the Asia/Pacific region, Europe, and the Middle East. Its chains include LensCrafters, Pearle Vision, and Sunglass Hut, as well as in-store businesses Sears Optical, Target Optical, and BJ's Optical.

Mannatech is a fast-growing company focused on delivering better quality of life through scientifically validated wellness technologies.

MasterCard is a driving force at the heart of commerce, enabling global transactions and bringing insight into the payments process to make commerce faster, more secure, and more valuable to everyone involved.

MEDSEEK provides healthcare organizations with Enterprise eHealth solutions to fully engage and strengthen relationships with key constituents - physicians, patients, employees, and consumers.

Merck & Co., Inc. is a global research-driven pharmaceutical company dedicated to putting patients first. Established in 1891, Merck discovers, develops, manufactures and markets vaccines and medicines to address unmet medical needs.

Microsoft Corporation is a multinational computer technology corporation that manufactures, licenses, and supports a wide range of software products for computing devices. Its best selling products are the Microsoft Windows operating system and the Microsoft Office suite of productivity software.

NASA's mission is to pioneer the future in space exploration, scientific discovery and aeronautics research.

Neiman Marcus is a renowned retailer offering upscale assortments of apparel, accessories, jewelry, beauty and decorative home products to the affluent consumer. Neiman Marcus is recognized as the premier luxury retailer dedicated to providing their customers with distinctive merchandise and superior service.

NIKE, the world's #1 shoemaker. It designs and sells shoes for a variety of sports. In addition, it operates NIKETOWN shoe and sportswear stores, NIKE factory outlets, and NIKE Women shops. NIKE sells its products throughout the US and in more than 160 other countries.

Nokia is a world leader in mobile communications, driving the growth and sustainability of the broader mobility industry. Nokia connects people to each other and the information that matters to them with easy-to-use and innovative products like mobile phones, devices and solutions for imaging, games, media and businesses.

We want to discover, develop and successfully market innovative products to prevent and cure diseases, to ease suffering and to enhance the quality of life.

NutriSystem is a national leader in weight loss supplements. Visitors to the nutrisystem.com Web site can order from the company's more than 130 portion-controlled, shelf-stable foods and supplements. NutriSystem also owns about 120 Slim and Tone women's fitness centers.

Office Depot, Inc. is one of the world's largest sellers of office products and an industry leader in every distribution channel, including stores, direct mail, contract delivery, the Internet and business-to-business electronic commerce.

Oracle's business is information, how to manage it, use it, share it, protect it. The world's largest enterprise software company, Oracle is the only vendor to offer solutions for every tier of your business-database, middleware, business intelligence, business applications, and collaboration.

Ortho-McNeil makes a variety of products for women's health and central nervous system therapies. The company's women's health line is dominated by oral contraceptives. Ortho-McNeil's central nervous system drug portfolio includes treatments for cystic fibrosis, epilepsy, and pain management.

Owens Corning, is the world leader for fiberglass insulation, composites, and building products manufacturer. Owens Corning is a $6 billion global, industry leader with 20,000 employees around the world and with manufacturing, sales and research facilities including joint venture and licensee relationships in more than 30 countries on six continents.

Three billion times a day, P&G brands touch the lives of people around the world. The company has one of the strongest portfolios of trusted, quality, leadership brands.

Perot Systems delivers technology-based business solutions to help organizations worldwide control costs and cultivate growth. Perot Systems has enabled their clients' success through industry-specific expertise, quality services, and collaborative relationships based on core business values with professional integrity at the center.

Quill Corporation is a distributor of office products to more than one million small and medium-sized US businesses. Quill markets some 50,000 products under the Quill brand as well as other national brands. It offers office supplies, furniture, and technology products.

Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). Through its award-winning Salesforce family of products, the company provides a comprehensive suite of CRM applications to help enterprises of every size, industry, and geography meet the complex challenge of managing and sharing information on demand.

Salvatore Ferragamo is one of the world's leading designers, producers, and distributors of luxury shoes, leather goods, accessories, fragrances and apparel for men and women.

Scholastic, the global children's publishing, education and media company, has a corporate mission supported through all of its divisions of helping children around the world to read and learn.

The company offers low-cost trading in securities, options, bonds, and more than 9,500 mutual funds -- with transactions handled in real time. Customers can trade via phone, wireless device, or through a broker at one of the firm's more than 300 branch offices, but the vast majority of Scottrade's transactions are carried out online at Scottrader.

Sears is a leading broadline retailer providing merchandise and related services. Sears offers its wide range of home merchandise, apparel and automotive products and services through more than 2,400 Sears-branded and affiliated stores in the United States and Canada.

Securian has grown to become one of America's largest providers of financial security for individuals and businesses in the form of insurance, retirement plans and investments.

Sigma-Aldrich is a leading Life Science and High Technology company. Its biochemical and organic chemical products and kits are used in scientific and genomic research, biotechnology, and pharmaceutical development, the diagnosis of disease, and as key components in pharmaceutical and other high technology manufacturing.

Sony is a leading manufacturer of audio, video, communications, and information technology products for the consumer and professional markets. Its music, motion picture, television, computer entertainment, and online businesses make Sony one of the most comprehensive entertainment companies in the world.

Southwest Airlines is the third-largest airline in the world by number of passengers carried and the largest in the United States by number of passengers carried domestically. Its reputation for a laid-back atmosphere and low prices have made it an icon of pop culture.

Texas Instruments Incorporated provides innovative DSP and analog technologies to meet their customers real world signal processing requirements. In addition to Semiconductor, the company includes the Educational & Productivity Solutions business.

The Container Store specializes in exceptional and eclectic mix of products devoted to helping people simplify their lives. In doing so, they originated a completely new category of retailing, that of storage and organization.

The Free Library of Philadelphia offers one of the country's most extensive collections - more than 6 million items, ranging from books and magazines to art, music, film and other media.

The cable channel, features programming focused on all things delicious. Food Network reaches 91 million US households with such popular shows as Emeril Live, Iron Chef, and 30 Minute Meals. In addition to television, Food Network operates a popular web site featuring recipes, related cooking information, and an online store that sells kitchenware and cookbooks.

Dedicated to helping people fulfill their health and wellness needs, the Vitamin Shoppe is a specialty retailer and direct marketer of nutritional products.

Tommy Bahama can help you escape the troubles of the modern world in favor of a place that is relaxed and worry free... where life is one long weekend.

The Toshiba Americas companies manufacture and market a widely diversified range of modern electronics, each conducting research and development, manufacturing, sales and service in its field of expertise.

Under Armour has risen to the top of the performance athletic clothing industry, boasting more than 90% of the compression garment market. Most products are made from its moisture-wicking and heat-dispersing fabrics, able to keep athletes dry during workouts. Under Armour sells its products via the Internet, catalogs, and 12,000 sporting goods stores worldwide.

Verizon Communications Inc is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers.

Volkswagen (VW) is Europe’s #1 carmaker. Along with Golf and the New Beetle, VW's annual production of 5 million cars, trucks, and vans includes such models as Passat, Jetta, Rabbit, and Fox. VW also owns a garage full of luxury carmakers -- AUDI, Lamborghini, Bentley, and Bugatti.

YUM! Brands is the largest fast-food operator in the world in terms of number of locations, with more than 34,500 outlets in more than 100 countries. YUM’s chains include Pizza Hut, KFC, Taco Bell, A&W Root Beer and Long John Silver’s.