Usability Science

Webinar : Site Search & Findability

90% of the clients we talk to do not know the origins of their website’s taxonomy.  What they do know is that their website’s taxonomy was not developed using feedback from their target customers. Site search is one of the main ways customers find what they need on a given site, and if the taxonomy is not up to par then customers will probably use the search function of a site. In Part 2 of our Findability series we focus on site search as it pertains to Findability.

Contact us to learn more about Site Search.


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“From beginning to end, everyone I interacted with from Usability Sciences was professional and thorough. I was impressed with the testing technology, the methodology and especially the team that led the project. This is one of the most impactful pieces of research I have ever delivered to my team. Thank you!”

Kevin King
Senior Director of Digital Media, A&E Television Networks

“USC managed tight timelines and a client team that was tough to wrangle, But more importantly, the quality of the work was exemplary. It's work I would hold up as "the way we should do things" and share as a case study across the organization.”

Group Product Director
Digital Marketing, Pharmaceutical Company