Usability Science

Webinar : Developing a Multichannel Mobile Experience

How do mobile websites and apps affect in store conversion? We know the impact is growing, and while there may not be a lot of direct mobile conversions, the mobile channel is playing a significant and increasing role in the overall customer experience. Topics covered include:

  • What should I incorporate into a mobile site?
  • GPS enabled store locator
  • Product reviews and pricing
  • QR code scanning
  • Text messaging coupons and more

Contact us to learn more about Omni-Channel Research.


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“From beginning to end, everyone I interacted with from Usability Sciences was professional and thorough. I was impressed with the testing technology, the methodology and especially the team that led the project. This is one of the most impactful pieces of research I have ever delivered to my team. Thank you!”

Kevin King
Senior Director of Digital Media, A&E Television Networks

“USC managed tight timelines and a client team that was tough to wrangle, But more importantly, the quality of the work was exemplary. It's work I would hold up as "the way we should do things" and share as a case study across the organization.”

Group Product Director
Digital Marketing, Pharmaceutical Company