What does the rise of the Digital Assistant mean for the businesses and industries that are now forced to compete in this Internet of Things (IoT) environment?
As part of our personal and organizational commitments to diversity and inclusion, UX Research & Strategy & Dallas Black UX have partnered with Usability Sciences to present How to Write an AWESOME Conference Proposal.
Coming November 2019, Usability Sciences will have a new look and feel which better represents the services we provide!
Ring, ring. I looked at my phone to see who was calling but didn’t recognize the number. Do I answer it?, I asked myself. Ring, ring. No, I’m not answering. Whoever it is can leave a message. Ring, ring. Maybe I should answer, maybe it’s important. Ring, ring. Okay, I’ll chance it. But it better… read more
Every so often we feature user experience based reviews of everyday items. With that being said, back in November, I had a very successful Black Friday and got myself a new receiver and remote control for my home theater (online, of course, no way I’m fighting Black Friday crowds for any deal). Now lots of… read more
More retailers are offering the service to order products online for pick-up at a nearby store, sometimes as soon as an hour later. This service provides consumers the convenience of online shopping, the ability to examine the product in person before taking it home and often eliminates the cost of shipping. And once they are… read more
Earlier last week, I received an email from Panera Bread promoting their ‘Clean Pairings Menu’ with options for 500 calories or less. Excited at the possibility of having my absolute favorite soup (cheddar broccoli, YUM!) and a salad or sandwich for only 500 calories, I immediately clicked on the link. What happened next was both… read more
Every usability research project requires the right participants, It takes a lot of concentrated effort to get those participants. To highlight the importance of a recruiting here are five secrets for usability testing straight from our recruiting team. The first and most critical step, build a robust screener. The screener is the most important part of… read more
“For two days beginning Sept. 5, nearly 1,000 inquiring tech design minds —from coders to gamers — will gather in Addison to learn from each other at the sixth annual Big (D)esign Conference.“It’s like South by [Southwest] before it got too big and commercial,” co-founder Candy Bernhardt says.A website may look amazing but confuse the… read more
Internet Retailer’s Chief Technology Editor Paul Demery recently reported that “Companies that excel in engaging customers across channels—including web, mobile, social media and in-store—retain more than twice as many customers as companies without effective cross-channel customer care strategies.” At Usability Sciences, we have spent the past year developing our own cross-channel UX research methodology and… read more