Part 1: Searching for a Doctor or Medical Provider Now that more Americans are covered by medical insurance, it’s likely many will visit their selected medical plan’s website to look for a doctor. Recently we looked at the public version of “Find a Doctor/Provider” functions on several medical insurance sites, and found that the options… read more
Spotify is a popular music service that allows users to listen to their favorite music for free or with a premium account. It also allows users to discover new artists based on musical interest through its Discover feature. While I feel Spotify’s discovery feature trumps Pandora’s, I have used it and given up on it… read more
Check out our newest webinar about the Importance of Early Design Usability Testing. User Experience Analyst, Matt Bruce, walks through some of the issues with healthcare.gov, and some of the changes that were made to fix them. The main lesson to learn here is that pre-emptive, or early design, usability testing is crucial to a site’s… read more
Can neuroscience produce a quick and inexpensive tool to take the place of eye-tracking studies? I tried out a system developed by Berlin-based EyeQuant, which was started by a group of neurologists, to see how it rated the visual appearance of several websites. The EyeQuant tool was developed from data collected from large-scale online studies… read more
“From beginning to end, everyone I interacted with from Usability Sciences was professional and thorough. I was impressed with the testing technology, the methodology and especially the team that led the project. This is one of the most impactful pieces of research I have ever delivered to my team. Thank you!”
Kevin King
Senior Director of Digital Media, A&E Television Networks
“USC managed tight timelines and a client team that was tough to wrangle, But more importantly, the quality of the work was exemplary. It's work I would hold up as "the way we should do things" and share as a case study across the organization.”
Group Product Director
Digital Marketing, Pharmaceutical Company