The Usability Blog
A Practical Guide to User Experience Insights

Monthly Archives: November 2013

Usability Testing Healthcare.gov

It’s a topic that has dominated the headlines everywhere – all the way from trusted news sources like MSNBC, CNN, and Fox News to comedy programs like Weekend Update on Saturday Night Live – there are issues with the recently launched Healthcare.gov website. During the first month it was open for enrollment, 106,185 customers signed… read more


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“From beginning to end, everyone I interacted with from Usability Sciences was professional and thorough. I was impressed with the testing technology, the methodology and especially the team that led the project. This is one of the most impactful pieces of research I have ever delivered to my team. Thank you!”

Senior Director
Digital Media Television Networks

“USC managed tight timelines and a client team that was tough to wrangle, But more importantly, the quality of the work was exemplary. It's work I would hold up as "the way we should do things" and share as a case study across the organization.”

Group Product Director
Digital Marketing, Pharmaceutical Company