Webinar : Site Search & Findability
90% of the clients we talk to do not know the origins of their website’s taxonomy. What they do know is that their website’s taxonomy was not developed using feedback from their target customers. Site search is one of the main ways customers find what they need on a given site, and if the taxonomy is not up to par then customers will probably use the search function of a site. In Part 2 of our Findability series we focus on site search as it pertains to Findability.