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Usability Science

Webinar : Developing a Multichannel Mobile Experience

How do mobile websites and apps affect in store conversion? We know the impact is growing, and while there may not be a lot of direct mobile conversions, the mobile channel is playing a significant and increasing role in the overall customer experience. Topics covered include:

  • What should I incorporate into a mobile site?
  • GPS enabled store locator
  • Product reviews and pricing
  • QR code scanning
  • Text messaging coupons and more

Contact us to learn more about Omni-Channel Research.

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