Webinar : The Importance of Early Design Usability Testing
We are all aware of the usability issues that have plagued healthcare.gov. Considering these problems we decided to conduct a usability test on the site. This usability test revealed many website issues users were reportedly experiencing. Join us as we dive into those problems and highlight our recomendations for fixing them. Ultimately, healthcare.gov’s failure of a launch shows that in every site – big or small – usability testing can save a lot of time, save a lot of money, and prevent a lot of headaches.