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Usability Science

Webinar : Best Practices of Omni-channel User Experience

New studies have found that companies who provide a seamless and consistent experience across channels – including web, mobile, email, social media, and in-store – not only yield higher sales, but also retain more than twice as many customers than companies with ineffective cross-channel strategies.

Welcome to the omni-channel era where customers expect all channels to be connected and at their disposal, wherever and whenever.

Contact us to learn more about Omni-Channel Research.

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