Mobile Usability Testing
If you are building a mobile app or porting your web site to a mobile platform, usability testing is critical to its success.
Our mobile expertise includes the following:
- Conducting mobile user experience research projects since 2006
- 20 years of cumulative mobile testing experience among analysts
- Competitive/Comparative testing of mobile apps, sites, devices (iPhone, Blackberry, Droid)
- Developed and ran surveys on multiple major retailer sites to better understand mobile behaviors
- Conducted internal comparative studies on mobile sites
- Presented 4 webinars in 2010 on various mobile topics. Visit our Webinettes Archive page to access these.
The procedures for mobile usability testing are very similar to a typical Usability Test. There are a couple of twists however:
- We have designed a mobile testing platform that lets us capture video of the keyboard and screen of any mobile device (refer to the photo above).
- We recruit test participants specific to your needs and have them use their own mobile phones for the test sessions. That is the only way you are going to get an accurate picture of the user experience.
Mobile Internet usage is growing very, very rapidly. If you are moving your site to mobile, contact us and get us involved.