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Stakeholder Interviews
Create successful research by gathering stakeholder's input

Stakeholder Interviews

Stakeholder Interviews consist of a series of group or individual discussions with those who are impacted by or who have an impact on your research objectives. These discussions provide a deeper understanding of each stakeholder’s role, as well as an overall understanding of the organizational requirements. This process also provides stakeholders an environment in which they can express their opinions and feel that they have been heard.

Our Approach

  1. We start by working with you to understand your research objectives, identify stakeholders, establish an interview schedule and develop interview questions.
  2. Interviews are conducted on-site or remotely through Web conferencing, and typically last for 60 to 90 minutes. The number of interview sessions depends on the number of stakeholders.
  3. Upon completion of the interviews, we will analyze all of the results to deliver insights grouped by main themes, stakeholder comments and recommendations, and analyst observations captured during the interviews.

The Results

Although often overlooked, Stakeholder Interviews are a fundamental aspect of any user experience research project. Including stakeholders in the process increases their buy-in for the research results.

Stakeholder Interviews will also help you answer the following questions:

  • What do stakeholders expect from the research?
  • How do they define success within the organization?
  • What role do they play in the organization?
  • Where do they see problems?
  • What do they think needs to change?

Contact us today to learn more about how Stakeholder Interviews can improve the success of your user experience strategy.

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CLIENT TESTIMONIALS

“From beginning to end, everyone I interacted with from Usability Sciences was professional and thorough. I was impressed with the testing technology, the methodology and especially the team that led the project. This is one of the most impactful pieces of research I have ever delivered to my team. Thank you!”

Kevin King
Senior Director of Digital Media, A&E Television Networks

“USC managed tight timelines and a client team that was tough to wrangle, But more importantly, the quality of the work was exemplary. It's work I would hold up as "the way we should do things" and share as a case study across the organization.”

Group Product Director
Digital Marketing, Pharmaceutical Company