How Companies “Use” Usability in 2004

Presenter Eric T. Peterson, Analyst, JupiterResearch

How should usability testing be incorporated into one’s ongoing Website and Web-based application development? JupiterResearch conducted multiple interviews gauging how well-run businesses conduct usability testing and measure usability online. Based on this research, a handful of very encouraging trends were identified. This Webinar reviews those findings and provides some “best practices” for usability testing that your organization should employ.

Attend this Webinar and learn:

• How companies implement usability testing into their regular site development process
• What emerging technologies are able to help you measure the overall customer experience online
• “Best practices” for bringing usability testing into your own environment

Click here for access to the archived Webinar http://www.jupiterwebevents.com/webinars/0407usability/