Site Insights Newsletters Archive
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Volume 23 - Using Human Verification Codes - Apr. 2008
Human Verification: Guidelines for Using Verification Codes
More and more sites are implementing security measures, known as CAPTCHA (Completely Automated Public Turing test to tell Computers ...
Published on Mar, 1st 2008 |
Volume 22 - Telling the Visit Intent Story - Jan. 2008
Featured article: You came to do what? Telling the visit intent story.
Companies build websites to allow their target audience to accomplish certain specific tasks. ...
Published on Jan, 15th 2008 |
Volume 21 - Confusing Your Customers with Unclear Codes - Oct. 2007
Confusing Your Customers with Unclear Codes?
The usability of codes encountered in website shopping, purchasing, and product delivery is a common complaint voiced by consumers. ...
Published on Oct, 23rd 2007 |
Volume 20 - Shipping Options Positively Impact Retail Websites - Sep. 2007
Shipping options positively impact retail websites
The e-tailing group recently released their third annual ‘Buy Online / Pick-Up ...
Published on Sep, 14th 2007 |
Volume 19 - Best Practices For Online Checkout Process - July 2007
Best Practices for Online Checkout Process
We hear it quite often from our clients’ customers: “This is frustrating because now that I’ve found what I want, ...
Published on Jul, 26th 2007 |
Volume 18 - Character Limits in Character for your Brand? - May 2007
Are Your "Character Limits" in Character for Your Brand?
How often have you been invited to include a message with a gift you purchased online, only ...
Published on May, 9th 2007 |
Volume 17 - At Your Service One Way or Another - Feb. 2007
Improving the Old, Welcoming the New We've Got it In Site
Traditionally, with a New Year comes a resolution. Throughout the years, Usability Science’s resolution has ...
Published on Feb, 14th 2007 |
Volume 16 - Do your Customers Know Where They Are? - Nov. 2006
Do your customers know where they are?
Many sites today offer products and services that require the customer to complete a process involving three or more ...
Published on Dec, 14th 2006 |
Volume 15 - Web Accessibility for Seniors - Sep. 2006
Sometimes you get it, and sometimes you don't...
Search terms that is. Sometimes you have the right word or phrase, and then sometimes you don’t. Research ...
Published on Sep, 14th 2006 |
Volume 14 - Tips for Increasing Conversion - July 2006
Tips for Increasing Conversion
Encourage account creation - but don’t demand it - and make it easy - since people fundamentally don’t like to register, do ...
Published on Jul, 14th 2006 |