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The Usability Blog
A Practical Guide to User Experience Insights

Mobile Testing

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Mobile Ticketing Should Be Simple

If event tickets purchased online can be displayed on a smartphone for entry, make it easy to purchase the tickets using a smartphone. Last weekend my cousin from out of town wanted to see the 6th Floor Museum in downtown Dallas. I had previously looked at the http://www.jfk.org/ website on my tablet and found that… read more

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iPhone 6 & iPhone 6 Plus: Fragmentation in the iDevice Lineup6

For the past several years, as Apple’s iOS and Google’s Android operating systems have competed across multiple fronts (for consumers, for developer support), one point that has frequently been called out is the issue of Android fragmentation. This refers primarily to the numerous versions of Android that developers must target, since OEMs may or may… read more

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Ignoring Mobile

It’s no surprise that mobile is important. Mobile internet usage, including mobile apps and mobile browsers, already accounts for more internet usage than desktops, according to both CNN and Nielsen. And last year, the usage share of mobile browsers hit 20%. In other words, generally 1 in 5 visitors to a website were coming from… read more

An Intro to Mobile Usability Testing

We’ve been in the business of usability for 25 years, that means that we forget that many organizations and people are still unfamiliar with exactly what mobile user experience testing is. We also understand that with all of the information about mobile usability testing available on the internet, it is sometimes difficult to determine how this… read more

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Webinar Highlight: 10 Things to Know About Tablet Users

In this session, we share 10 valuable insights about today’s tablet user. We will offer you a glimpse of not only who they are but how the tablet device fits into their ever increasing stable of digital devices – e.g., Smartphone, Desktop/laptop, e-Reader, etc. These insights will allow you to make more informed decisions about… read more

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