Customer Service Applications
American Heart Association
The American Heart Association is a national voluntary health agency whose mission is to reduce disability and death from cardiovascular diseases and stroke. Be sure to read the American Heart Association Case Study.
www.americanheart.org
Autozone
AutoZone is the nation's leading retailer of automotive parts and accessories. Each store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products.
www.autozone.com
The Container Store
The Container Store specializes in exceptional and eclectic mix of products devoted to helping people simplify their lives. In doing so, they originated a completely new category of retailing, that of storage and organization.
www.containerstore.com
HP
HP is a technology solutions provider to consumers, businesses and institutions globally. The company??s offerings span IT infrastructure, global services, business and home computing, and imaging and printing.
www.hp.com
J.C. Penney
J. C. Penney Corporation, Inc.is one of America's largest department store, catalog, and e-commerce retailers, operating over 1,000 department stores throughout the United States and Puerto Rico. JCPenney is the nation's largest catalog merchant of general merchandise, and jcp.com is one of the largest apparel and home furnishings sites on the Internet.
www.jcp.com
La Quinta
La Quinta operates and provides franchise services to more than 500 hotels in 40 states and Canada under La Quinta Inns and La Quinta Inns & Suites brands. Whether you're traveling on business, a leisure getaway, or a family vacation, La Quinta has the right hotel accommodations for you. Be sure to read the La Quinta Case Study.
www.lq.com
Neiman Marcus
Neiman Marcus is a renowned retailer offering upscale assortments of apparel, accessories, jewelry, beauty and decorative home products to the affluent consumer. Neiman Marcus is recognized as the premier luxury retailer dedicated to providing their customers with distinctive merchandise and superior service.
www.neimanmarcus.com