Articles from Our Studies

Do your customers know where they are?

Many sites today offer products and services that require the customer to complete a process involving three or more steps. (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |

Usability Sciences is growing!

If you have not been to our offices lately, you will see some big changes. To start, the moment you step (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |

Sometimes you get it, and sometimes you don’t…

Search terms that is. Sometimes you have the right word or phrase, and then sometimes you don't. Research shows that (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |

Respect Your Elders - Web Accessibility for Seniors

With Baby Boomers moving into their sixties and the average life span increasing, more and more senior citizens are utilizing (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |

Tips for Increasing Conversion

At the Internet Retailer 2006 show in Chicago our President, Jeff Schueler, gave a presentation on increasing conversion on etail (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |

Understanding the Affinity of the Visitor

Understanding the Affinity of the Visitor Affinity is defined as a natural attraction, liking, or feeling of kinship-the basis of which (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |

Back Me Up

According to Jakob Nielsen, "The Back button is the lifeline of the Web user and the second-most used navigation feature (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |

Grab the Visitor’s Attention

Featured Products: Grab a visitor's attention and keep it! There are many ways to "entice" a visitor to complete an online (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |

Is Your Search Providing Site Visitors Successful Results?

It is very interesting to compare the results of site visits between visitors that search the site and those that (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |

Let’s Get Personal: Online Shoppers Seek Feedback

It's interesting that as we move to an online marketplace, viewed by some as being "less personal," that we should (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |