Usability heritage, user experience focus

Our History

The making of an industry leading organization

Usability Sciences was founded by Jeff Schueler, CEO, after he saw and experienced first hand the benefit of making software and products more usable. The doors of Usability Sciences opened on Dec. 15, 1988 and the company consisted of Jeff and three college interns.

For the first five years, Jeff's biggest hurdle was learning how to introduce usability testing to the masters of product development who at the time were being measured by their ability to deliver products in a timely manner while remaining safely within budget. "Usability" was not a familiar term in the industry, and Jeff and his team shouldered much of the responsibility of educating business and industry leaders about the results usability testing would bring to any development process.

One glance at our current client list demonstrates how successful Jeff and his team were in the long run. Their efforts paid off, and we now have 50+ employees and nearly 20 years of experience perfecting the process of gathering and interpreting customer experience data and providing recommendations for improvement.

While our heritage is in usability testing, our focus has always been on the user experience. We offer our clients a complete portfolio of online, lab-based, field solutions to help them compete and win in the marketplace. Contact Us today and learn how we can help you.