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Senior User Experience Analyst
We are hiring a new researcher to join our team

Senior User Experience Analyst

Company Overview:

Usability Sciences Corporation was founded in 1988 and has provided usability research services and technologies to more than 230 companies around the globe. Our services provide a complete usability solution for Internet e-commerce and b2b sites, corporate Intranets, and software and hardware products. USC is headquartered in Las Colinas, Irving, TX. We offer competitive pay, great benefits, and a corporate environment that is built upon fostering the strengths of each employee to create winning teams.

Job Summary:

The Senior Usability Analyst uses their experience and knowledge to lead any project on their own or as part of a team, either in-house or on the road.  The incumbent in this position works closely with senior level staff to provide leadership, mentoring and training and within the analyst team through setting a high standard of work habits, quality deliverables and confident, high-level interactions with clients and sales staff during the project life cycle.

Job Responsibilities:

  • Drafting usability test plans which outline the general flow, tasks, and moderator questions to be covered during participant sessions in order to meet our client’s objectives.
  • Interacts effectively with recruiters during the recruiting phase of the project.
  • Capable of setting up and utilizing all lab and recording technology.
  • Facilitating one-on-one testing sessions and/or focus groups and analyzes participant feedback.
  • Scribes and translates (verbally and written) user feedback.
  • Analyze and document the results discovered from the usability sessions and/or focus groups to complete the final deliverable.
  • Participates in discussions on how to improve usability deliverables, usability processes, or team/company goals.
  • Confidently lead complex projects using a variety of methodologies.
  • Volunteers and actively participates in team and company initiatives.
  • Travel required up to 25%.

Key Abilities/Attributes:

  • Professional experience as a user experience analyst or researcher that includes complex methodologies.
  • Detail-oriented, with the ability to multi-task.
  • Excellent written and verbal communication skills, with proficient typing skills and the proven ability to craft high-quality deliverables.
  • Proven ability and desire to work effectively as a member of a team.
  • Self-starter who is comfortable with minimal day to day guidance and independently managing deadlines.
  • Ability to work well with a variety of high-profile clients.
  • Proficiency in Microsoft Word, Power Point, Excel, and Outlook.
  • Good analytical, quantitative and qualitative skills.
  • Ability to produce high-quality deliverables and meet client deadlines.
  • Bachelor’s degree in relevant field of study such as Human Factors, Psychology, Economics, Statistics, Computer Science, or MIS with prior experience as a user experience researcher.

About Usability Sciences:

Since 1988, Usability Sciences continues to be the leading user experience solutions provider.

Who We Are:

Usability Sciences was built around a set of core beliefs and values. Being a relatively small company, it is critical that all of our employees promote the ideals listed in our “What we believe”.

Location:

This position is being offered from our main office located in Irving, Texas (Dallas area). Relocation expenses will not be covered.

Next steps:

Please send cover letter expressing your interest in working for Usability Sciences along with your resume, salary requirements, and/or examples of past work to Careers[at]usabilitysciences[dot]com.
Note: Unfortunately, we are unable to provide visa sponsorship for this position.

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CLIENT TESTIMONIALS

“From beginning to end, everyone I interacted with from Usability Sciences was professional and thorough. I was impressed with the testing technology, the methodology and especially the team that led the project. This is one of the most impactful pieces of research I have ever delivered to my team. Thank you!”

Kevin King
Senior Director of Digital Media, A&E Television Networks

“USC managed tight timelines and a client team that was tough to wrangle, But more importantly, the quality of the work was exemplary. It's work I would hold up as "the way we should do things" and share as a case study across the organization.”

Group Product Director
Digital Marketing, Pharmaceutical Company