Online User Experience Project Manager
Overview:
Reports to: Director of Online User Experience
Location: Irving, TX (suburb of Dallas, TX)
Usability Sciences Corporation is seeking an Online Experience Project Manager to join our team of energetic and talented professionals at our corporate offices in Irving, Texas. For over 20 years Usability Sciences has provided complete usability solutions for our impressive list of clients that includes many Fortune 100 and Fortune 500 Companies. You will have the opportunity to work with the best and the brightest in the industry. We offer competitive pay, great benefits and a corporate environment that is built upon fostering the strengths of each employee to create winning teams.
Job Summary:
We are currently seeking an Online Experience Project Manager to manage all aspects of our client’s online project. The Project Manager participates in all phases of the project, which includes sales support, advising clients and developing research materials, quality assurance, data collection monitoring, and analyzing and presenting the results of the research to the client.
Job Requirements:
- Assist sales team during pre-sales process.
- Understand the client's objectives and then develop a research project and methodology that will meet these needs.
- Maintain all project materials and details within Salesforce.com.
- Work closely with Deployment team to build and deploy research project.
- Conduct quality assurance testing on built research projects.
- Monitor ongoing projects for responses, defects, etc..
- Analyze and prepare detail report that provides the results of the research including actionable recommendations based on the users' reactions, as well as his/her usability experience.
- Assist other Online Experience project managers when necessary.
- Complete assigned quarterly objectives
Required Skills:
- Excellent time management, communication, and report-writing skills are a must.
- The ability to multi-task, focus on details, and meet required deadlines is essential.
- Good analytical and quantitative skills with the ability to make sound decisions based on presented data.
- Strong desire to make a product (website, software, hardware) "usable"
- Experience in lab-based research (e.g. Usability Testing) and quantitative/qualitative based online surveys is essential.
- Expert knowledge in Microsoft Office products (primarily Excel, Word, PowerPoint).
- Experience with statistical analysis, preferably with a statistical package such as SPSS, is desired but not required.
- Project Management, Consulting or similar industry experience in a research role is desired.
- Bachelor's degree and at least two years of professional experience is required.
About Usability Sciences:
Since 1988, Usability Sciences continues to be the leading user experience solutions provider.
Who We Are:
Usability Sciences was built around a set of core beliefs and values. Being a relatively small company, it is critical that all of our employees promote the ideals listed in our "What we believe".
Location:
This position is being offered from our main office located in Irving, Texas (Dallas area). Relocation expenses will not be covered.
Next Steps:
Please send resumes and/or examples of past work to Careers[at]usabilitysciences[dot]com.
Note: Unfortunately, we are unable to provide visa sponsorship for this position.