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The Usability Blog
A Practical Guide to User Experience Insights

Monthly Archives: June 2014

Finding a Healthcare Provider

Part 1: Searching for a Doctor or Medical Provider Now that more Americans are covered by medical insurance, it’s likely many will visit their selected medical plan’s website to look for a doctor. Recently we looked at the public version of “Find a Doctor/Provider” functions on several medical insurance sites, and found that the options… read more

Quick Usability Review: Spotify

Spotify is a popular music service that allows users to listen to their favorite music for free or with a premium account. It also allows users to discover new artists based on musical interest through its Discover feature. While I feel Spotify’s discovery feature trumps Pandora’s, I have used it and given up on it… read more

[Webinar] The Importance of Early Design Usability Testing

Check out our newest webinar about the Importance of Early Design Usability Testing. User Experience Analyst, Matt Bruce, walks through some of the issues with healthcare.gov, and some of the changes that were made to fix them. The main lesson to learn here is that pre-emptive, or early design, usability testing is crucial to a site’s… read more

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Digital Marketing, Pharmaceutical Company