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The Usability Blog
A Practical Guide to User Experience Insights

Simple Website Research: OnCue® & SurveyMonkey Integration

Have you ever had a question about your customers that could be quickly answered with a simple SurveyMonkey survey on your website? Have you ever wanted to poll users about a new feature on your site to get opinions—and data—fast? Thanks to OnCue by Usability Sciences, now you can unleash the power of SurveyMonkey to gather the feedback you need from your online visitors. Simply add a single tag to your site to gain complete control of when, where, and how you send surveys on your website. Warp manages multiple research projects on your site with a simple point-and-click interface that you can control from your smartphone, tablet, or desktop. Just like SurveyMonkey, OnCue is designed to make research easy, available, affordable, and scalable to websites of all sizes. Sample video of OnCue in action on SurveyMonkey’s website.

The possibilities are endless:

  • Ask brides-to-be visiting your site’s wedding registry section a few questions about the types of products they want to see.
  • Invite users who spend at least one minute on a product page to take a quick survey.
  • Turn on a feedback button on every page of your registration process to capture user comments.

Want to give it a go? Current SurveyMonkey customers can sign up to be a beta user for OnCue. To learn more about OnCue, see the announcement from Usability Sciences. Learn more about SurveyMonkey here Tell us what you would do if you could instantly turn on SurveyMonkey surveys anywhere on your website in the ‘Leave a Reply’ section below.

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CLIENT TESTIMONIALS

“From beginning to end, everyone I interacted with from Usability Sciences was professional and thorough. I was impressed with the testing technology, the methodology and especially the team that led the project. This is one of the most impactful pieces of research I have ever delivered to my team. Thank you!”

Kevin King
Senior Director of Digital Media, A&E Television Networks

“USC managed tight timelines and a client team that was tough to wrangle, But more importantly, the quality of the work was exemplary. It's work I would hold up as "the way we should do things" and share as a case study across the organization.”

Group Product Director
Digital Marketing, Pharmaceutical Company