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The Usability Blog
A Practical Guide to User Experience Insights

OnCue®…It’s got teeth

We’ve got something new coming, and we know you’re going to love it. Oncue is a brand-new product that provides enterprise-level research features to websites of all sizes. It also works great with many of the tools you already know and love, such as SurveyMonkey®, SurveyGizmo®, ClickTale®, Mixpanel®, and more. So, what makes OnCue so awesome and dynamic? sign up for the beta here For one, it’s not just about Web analytics and surveys: it’s about realizing that your website is your research platform. Let that thought settle in for a moment.

Your website is your research platform.

It’s not merely your voice for converting visitors to customers; your website can also be your eyes and ears into your customer’s wants, needs and experiences. OnCue makes it easy for you to manage your website as a research platform and lets you realize the full potential of the online research tools at your disposal to quickly get the information you need to make smart business decisions. Using our proprietary technologies, we’ve conducted customized behavioral, intercept-based research for Fortune 500 companies for over 12 years. We know what works and what doesn’t, what annoys users, and what annoys researchers. We’ve also talked to many site owners and researchers who don’t have the volume or revenue to hire our customized research services. We find this situation unfortunate, because as researchers, we know the positive impact that a little bit of data has on a website’s mission and implementation. We’ve also seen a lot of great self-service research tools that have recently come onto the market. However, we’ve seen those tools face the same obstacles that prevent website owners from fully utilizing them to truly understand their customers. Demo of OnCue deploying SurveyMonkey survey

sign up for the beta here OnCue is designed to tackle those problems and to make research easy, available,affordable, and scalable to websites of all sizes. OnCue eliminates the roles of IT and JavaScript from your customer research life cycle with a single simple tag for your site and a dynamic research deployment and management system. With OnCue, the full power of a curated set of research tools is at your command. Oncue gives you:

  • A curated set of awesome tools
  • Intelligent intercepts
  • One simple tag
  • Rules-based sampling
  • Data sharing
  • Simple dynamic deployments
  • Zero coding
  • Affordable self service

If you think these features are what you’re looking for, sign up for the OnCue beta and be one of the first to get your hands on it. It’s OnCue, it’s got teeth, and it’s coming soon. http://beta.oncueresearch.com/

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CLIENT TESTIMONIALS

“From beginning to end, everyone I interacted with from Usability Sciences was professional and thorough. I was impressed with the testing technology, the methodology and especially the team that led the project. This is one of the most impactful pieces of research I have ever delivered to my team. Thank you!”

Kevin King
Senior Director of Digital Media, A&E Television Networks

“USC managed tight timelines and a client team that was tough to wrangle, But more importantly, the quality of the work was exemplary. It's work I would hold up as "the way we should do things" and share as a case study across the organization.”

Group Product Director
Digital Marketing, Pharmaceutical Company